How A Bad Online Reputation Can Cost You Money

“The customer is always right”. This is a phrase that you’ve probably heard a million times, and there’s a reason for that. Customers are the lifeblood of any business, and without them, your business would quickly dwindle and die. Therefore, it’s important to always do your best to keep your customers happy.

They will see the negative reviews and articles about your business and they will take their business elsewhere. A bad online reputation can also cost you money.

You may have to spend money to hire a reputation management company to help you clean up your online reputation. You may also lose money from customers who would have otherwise done business with you.

If you want to protect your business, you need to focus on building and maintaining a good online reputation.


How much does a bad online reputation cost?

The cost of a bad online reputation can be difficult to quantify. However, there are some studies that suggest the cost can be significant.

For example, this study by the Harvard Business School suggests that bad online reviews cost businesses an average of 30% of their revenue.


What should you do if you have a bad online reputation?

If you have a bad online reputation, there are a few things you can do to try to improve it:

  • Try to get positive reviews: As mentioned above, try to encourage your customers to leave positive reviews.
  • Respond to negative reviews: Again, if you see a negative review, try to reach out to the customer and see if there is anything you can do to resolve the issue.
  • Monitor your online reputation: Keep an eye on what people are saying about you online so that you can address any issues as quickly as possible.
  • Consider hiring a reputation management company: If you have tried everything and you are still struggling with a bad online reputation, you may want to consider hiring a reputation management company. These companies like erase my trax can help you clean up your online presence and improve your online reputation.

What to Do Next

Now that you’re on the way to cleaning up your brand’s bad reputation online, you may be wondering what you can do to prevent a bad online reputation in the first place.  Offering exceptional customer service, monitoring online sentiment about your brand, and responding to negative feedback quickly are all excellent preventative measures.

You can’t please everyone all the time, but you can take steps to ensure that your online reputation is protected against negative sentiment. By following the tips above, you’ll be well on your way to maintaining a positive online presence for your brand.


There is a lot at stake with your online reputation. In today’s digital age, Google reviews can make or break your business. As such, it is essential to take steps to ensure that your google reviews are positive.

The power of Google reviews should not be underestimated. These days, potential customers will consult online reviews before making a decision about a purchase. As such, google reviews can have a significant impact on customer decision-making.

If you want your business to succeed, it is essential to take steps to ensure that your google reviews are positive. By taking a proactive approach to managing your online reputation, you can convert google reviews into sales and improve your business.

It is important to understand that negative online information about your business can spread quickly. As such, it is essential to take steps to proactively manage your online reputation.

If you don’t take steps to manage your Google reviews, then you could be jeopardizing the future of your business. In today’s digital age, google reviews are more important than ever before. Don’t let negative reviews ruin your business. Take action today to ensure that your google reviews are positive.